Refund Policy.
Last updated: June 2025
Every book on Estorealm comes with a straightforward guarantee. If it does not earn its keep within thirty days, we'll refund your money — no questions asked.
30-Day Money-Back Guarantee
We stand behind everything we publish. If you purchase any ebook or digital product from Estorealm and are not satisfied for any reason, you are entitled to a full refund within 30 days of the original purchase date.
This applies to all paid products sold through this site. We don't believe in making dissatisfied readers keep a book they didn't get value from.
How to Request a Refund
Because all purchases are processed through Gumroad, the refund process works as follows:
- Option 1 (Fastest): Log in to your Gumroad account, go to your Library, find the purchase, and use the "Request Refund" option if available.
- Option 2: Email us at estorealm@gmail.com with the subject line "Refund Request" and include your order number or the email address used at purchase. We will process the refund on your behalf within 1–2 business days.
Please include your purchase confirmation email or Gumroad order number when contacting us. This helps us locate your purchase quickly.
Processing Time
Once we initiate a refund on Gumroad, the funds are typically returned within 5–10 business days, depending on your bank or card issuer. Gumroad processes refunds back to the original payment method used at checkout.
We will send you a confirmation email once the refund has been issued. If you don't see the funds after 10 business days, please contact your bank before reaching out to us.
Refund Method
All refunds are processed through Gumroad to the original payment method. We are unable to issue refunds via bank transfer, cash, or any method other than the original payment channel. If your card has been cancelled or expired since purchase, please let us know — your bank will typically redirect the refund correctly.
Exclusions
Refund requests submitted more than 30 days after the purchase date are not eligible under this policy. We reserve the right to refuse refunds in the following circumstances:
- Abuse of the policy: If we detect a pattern of purchasing and immediately refunding multiple products without engaging with the content, we reserve the right to limit future purchases.
- Free products: Products offered at no cost are not eligible for refund (there is nothing to refund).
- Bundles (partial): If a bundle is partially consumed and only a refund on one component is requested, we handle these on a case-by-case basis.
In cases outside these guidelines, we will still review your situation. We want every reader to feel confident buying from us.
Questions
For any questions about this policy or to request a refund, please contact us at: estorealm@gmail.com
We aim to respond to all refund requests within one business day.